Ross’s 76k Multi-Generational Booking

Ross joined The Travel Franchise at the end of last year. In fact, he was part of the last training group of 2020. After his music production business slowed following the pandemic, Ross went with our Elite franchise package to start his instant travel business.

More about this £76k holiday booking…

“The booking was for a family of eleven and it’s multi-generational! They are all going to Orlando for Easter 2022.

One half of the family is coming over from Portugal and the other half from Manchester. They are all flying business class and they are staying at the Hard Rock Universal resort.

I’ve booked them 4 king suites, attraction park tickets, flights, transfers all included.”

How did you find such a customer?

“This couple originally came from a Facebook advert I did about 6+ months ago. It was amazing how a paid Facebook post can connect you with people you otherwise would never have met.  

Although this isn’t the whole story…

I’ve been in touch with this family for 6+months, as they had booked a previous holiday which was cancelled. Through sorting credit notes, cancellations I’ve continued to deliver the best possible customer service at a difficult time, I’ve built trust and demonstrated that I’m always there to help.

This made it so easy for them to reach out to me on WhatsApp one evening asking for a trip to Orlando.” 

How was the booking process as a Not Just Travel franchisee? 

“Gold medal is the holiday supplier I used for this booking. Everyone who joins gets access to this supplier and hundreds more. Gold medal were fantastic.

I’ve worked to build a great relationship with this supplier over the last few months. I actually live 25 minutes from their head office which may come in handy one day.

I have a direct point of contact there now, someone who I trust in their team and can rely upon to make bookings like this happen.

The trainers will pre-empt that you’ll work with just a handful of holiday suppliers 90% of the time. 

My advice is to find someone you work well with and invest in that working relationship, it will make your life so much easier. My advice is don’t slip into the mistake of making everything transactional.

I’m planning to send that person at Gold Medal a thank-you hamper, to show my appreciation for their help.“

Can you share 4 top tips for being a successful travel consultant?

1. Be patient

You’ll often want holiday bookings to move over the line quickly, to close and the commissions to come in. But more often than not there are hoops to jump through, or you have to wait for suppliers to confirm what’s available for the customer. Patience is key.

2. Relationships are everything

Relationship building is at the heart of having a successful business. Not just those relationships with your customers but with your holiday suppliers too. 

3. Listen to what your customer wants 

It would be so easy to assume what your customer is looking for. Find out ‘what they want’ as well as ‘what they don’t’ want. Expect some back and forth, especially for tailor-made trips. This is your opportunity to demonstrate your customer service and level of personalisation.

4. Referrals are everything 

If you deliver an exceptional service they will tell friends and it will come back around. Spend extra time to make the experience from start to finish outstanding, going above and beyond. This can be the response time, the wording of your emails, the little extras wherever you can to make your business memorable.  

Find out more about The Travel Franchise and running your own successful Travel Agency Business.
Click below now!

How To Switch Careers, Work In Travel And Get Your Business For Free

“It’s the best decision I’ve ever made,” says mum Becky Westaway who got her travel franchise for free!

Geography Teacher Maps Out A New Career And Launches Her Own Travel Business With The Travel Franchise

After almost 29 years as a teacher Julie-Anne Craig is now her own boss after retraining to become a home-based travel consultant with The Travel Franchise.

The Travel Franchise Proves To Be The Perfect Solution For Those Looking For A Better Work-Life Balance

Becoming a Not Just Travel consultant allowed Jacki Cooper to walk away from her highly pressurising corporate job and change her life for the better.

Made Redundant At 59… Now A Homeworking Travel Consultant At 62!

How buying a travel franchise enabled Marietta to be her own boss, enjoy dream holidays and build her dream home in Cyprus.

Barking Mad Or Up The Right Tree?

Dog creche entrepreneurs, Nathan and Candy, invest in The Travel Franchise and sell £70k-worth of holidays in first month.

Shortlisted For Another Prestigious Industry Award… The Consultant Who Loves Her Job And Planning Honeymoons Abroad

A finalist for TTG’s New Luxury Designer of the Year 2023 award, Rachel Tredwell has gained a reputation for creating dream holidays, particularly for those tying the knot.

From RAF Helicopter Training With Prince William To Planning Holidays On-The-Go…. Why I Love My New Job As A Travel Consultant

Being able to travel and have the flexibility to work at the same time is one of the biggest reasons why former RAF crewman, Chris, loves his new job as a travel consultant.

The Travel Franchise Sister Act

How two sisters who decided to invest in a travel franchise together have become closer and more successful than they ever dreamed possible.

How One Mum’s Hobby Grew Into A Dream Full-Time Travel Job With Big Perks

Mum of two, Amy Howerd, decided to join The Travel Franchise in November 2019.

Palvi Harvery Celebrates Her 5th Anniversary and £3 Million in Sales

Five years on Palvi Harvery loves her new career as a homeworking travel consultant and is celebrating reaching a milestone of £3 million in holiday sales.

We’ve Not Spent A Penny On Advertising To Grow Our Successful Travel Franchise

Not Just Travel franchisees Natasha & James Oliphant work on their business part-time, haven’t spent a penny on ads and are still successful.

How I’ve Used Word-Of-Mouth Marketing To Grow My Travel Agency Franchise

Louise Trowbridge started her Not Just Travel agency with husband Lee after being introduced by an existing franchisee in 2017.

Why Running A Franchise Part-Time Doesn’t Mean Having Less Ambition

Not Just Travel franchisee Jenifer Compton shares how her travel business has given her more freedom and flexibility.

Not Just Travel Franchisee Sarah Watts Shares Her Tips On Becoming A Successful Travel Business Owner

Since starting her business in 2017, Sarah has gone from a career as a police officer to a highly trusted travel consultant.

I’m A Personal Travel Agent. This Is Why More And More People Are Using My Service.

Not Just Travel franchisee Andy Richardson shares his top 4 reasons travel agents are back in fashion… and why business is booming.

Networking Has Made Lloydie Gardiner's Travel Franchise Almost �£1m In Sales.

Not Just Travel franchise owner Lloydie Gardiner shares his 3 top tips if you’re thinking about using networking to grow your business.

How Mastering Facebook Transformed Sue Aitken's Travel Franchise

Digital marketing training, provided by Not Just Travel head office, showed Sue Aitken how to leverage Facebook Lead Ads.

Emma, aged 37, joined The Travel Franchise with the Elite package.

Emma plans to work alongside her daughter to make her travel business more of a family affair.

Ben’s Money Back Challenge Success Story

Ben aimed to work part-time but managed to get his money-back in our challenge and is on the way to over 100k a year in commission