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Tutor Doctor Case Study
Not content with one Tutor Doctor franchise Joyce Batten has taken on another three territories under the company’s 'Empire Builder' programme.
Franchise Information
  • BFA Membership StatusAssociate
  • UK Years Established5 years
  • Current UK Coverage30%
  • Franchisee Support Staff16
  • Personal Investment Req.£10,000
  • Total Startup Cost£29,700
  • Home-based business locationYes
  • Business to consumer servicesYes
  • Franchisee operates individuallyYes
Next Steps

Joyce Batten started her first Tutor Doctor franchise in September 2011

Joyce Batten is a woman on a mission. Not content with one Tutor Doctor franchise she has taken on another three territories under the company’s 'Empire Builder' programme.

Tutor Doctor - Joyce BattenHowever the task does not daunt Joyce. Prior to buying her first franchise in September 2011 in Bromley, Kent she held senior management positions in the social housing sector as chief executive of a housing association and non-executive director of a housing charity as well as being involved with the Chartered Institute of Housing.

"It was during my time at the housing association that I realised how important education is to personal wellbeing and how a lack of education is linked to unemployment," explained Joyce.

She added:
"I was thinking about where my next career move should be and I attended a franchise exhibition in February 2011. I didn’t see anything, which immediately appealed, but I met with a franchise match making service who gave me information on Tutor Doctor. I found the idea of being involved in education exciting and believed I could make a difference for children and their families. I subsequently attended a franchise seminar held by one of the major banks and they had a checklist of criteria for choosing a franchise. Tutor Doctor seemed to tick most of the boxes.

My initial faith in Tutor Doctor has been justified. The support we get from head office and the UK field resource is great. They are very proactive and always looking at ways to improve the offering and encourage the sharing of best practice".

Joyce gets a lot of personal satisfaction from running the business:
"It is great to receive positive feedback from students and seeing them succeed. Tutor Doctor carry out independent client satisfaction surveys every three months and this gives us a good indication of how we are doing. I have an excellent group of 100 tutors and we consistently get 9 out of 10 ratings.

The future looks very bright. I am expanding under the company’s 'Empire Builder' programme by taking on another three territories. I have two part-time ladies who help me with admin plus another part-time education consultant who carries out initial student assessments. I would definitely recommend the franchise to others but I think it is important to have some previous management or commercial experience as it is a business and requires a fair degree of organisational ability. However, besides making a good income you have the satisfaction of knowing you are helping students achieve their true potential".

Joyce has also received the Tutor Doctor President’s Award (2012), and was a finalist for the British Franchise Association Franchisee of the Year Award 2014 and a finalist in the Bromley Business Awards 2014.

If Joyce's story interests you in finding out more about Tutor Doctor franchise opportunities just click below

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After relocating from Australia with his family teacher Matt Kerr has been running his Tutor Doctor business, in Bath, since November 2015.

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Mark and Joanna Butler started their Reading-based Tutor Doctor business in April 2014.

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Rob Kerrison and his wife run their Tutor Doctor business in Cambridge and Rob tells us how they started.

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With some uncertainty at work Alan and Rachel started to seriously look into the possibility to running their own Tutor Doctor business.

Joyce E Batten - Tutor Doctor Bromley & S E LondonJoyce E Batten - Tutor Doctor Bromley & S E London

Joyce wanted to have more flexibility and be able to work from home.

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Mihir and Heena are hoping to continue their success and go on to travel and own a further 2 or 3 territories in Florida – "The more you put in the more you get out!"

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Alex had been training and performance-coaching adults at IBM for ten years when she thought "If only I could do this for children how powerful would that be?"

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Mihir and Heena had just got married and wanted to own their own business and a Tutor Doctors franchise was the answer.

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I was so impressed with the high standard that I saw when we looked at becoming Tutor Doctor franchisees. What struck me the most was the level of professionalism

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Meet successful Tutor Doctor franchisee Lesley Nicol from London

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Tutor Doctor helps all ages in all subjects in the comfort of home.

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Daphne enjoys Tutor Doctor’s business model as it allows her to spend quality time with her family, while making a contribution to the education of other local youngsters.

Why Choose Us

Benefit from Tutor Doctor's successful one-on-one tutoring model that eliminates the need for high overhead costs associated with a traditional brick and mortar business.

Tutor Doctor franchisees benefit from the use of The Big Apple, a centralized customer relationship management (CRM) software system that assists with the ongoing coordination and management of the tutors. The Big Apple streamlines the client relationship process to increase the system's profitability.

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