August 2012 will go down in UK history as the month that team GB did the country proud in the Olympics – and for Nathan Holmes, owner of Revive! Cambridge it also marks the date he smashed the company record for monthly sales!
Nathan from St Ives set up Revive! Cambridge five years ago, a mobile repair service specialising in repairing minor scuffs and scrapes to vehicle bodywork and alloy wheels. He started with just one van and now there are five on the road. In August the company carried out £41,400 worth of work for local car dealerships, fleet management companies and private motorists.
He said: "Month by month I could see the sales figure rising, but even I was staggered when I realised that we were heading for our biggest total ever, beating the previous month’s figures by over £10,000."
"It’s not just luck – we have all worked extremely hard to ensure that the business grows through reputation. Customer service and quality of work is the key to our success. I make it my policy to speak with customers properly, and train my technicians to do the same. Our work has to be of the highest quality, and everyone knows that I will be checking on jobs to make sure that standards are maintained. If I am not happy with the work that has been carried out we’ll do it again, and people know that."
Revive! has the largest network of smart repairers in the UK and is one of the few IMI accredited training centres in the country carrying out work for private motorists and the trade. As the preferred supplier of SMART repairs major car dealerships and fleet operators its customers include Alfa Romeo Fiat, Lex Autolease and Mercedes.
Each technician owns his own business covering 105 regions throughout the country. The previous record was held by Revive! Luton for achieving sales of £30,000.
Commenting on the record month, Revive! Managing director Mark Llewellyn said: "What an achievement! Congratulations to Nathan and his team for delivering a phenomenal result. Revive! is the number one choice for professional, top quality smart repairs and our network just goes from strength to strength."
Smart (small to medium area repair technique) repair is a quality, cost effective and time-saving alternative to taking the vehicle to a bodyshop for minor paintwork repairs. Costing far less than most insurance policy excesses, the work is carried out at a time and place to suit the customer, minimising vehicle downtime and protecting the owner’s no claims bonus.
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Revive! franchisee Adam Smith talks about how after he opened his business in September 2009 he now runs a four van fleet and has recently gained his Cosmetic Repair ATA.
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The fact that head office does the accounts and administration for me is really helpful. Also Revive! has a national website where I get a lot of my leads from.Dan Normanton
Having worked with the Revive! team for a little time now, it is great to know that there is always someone at the end of the phone to help with technical support or just general advice of how to continue developing my business.
Revive! are the first company in the Smart Repair sector to implement the use of Water Based paints ahead of legislation that will restrict the use of environmentally damaging solvent based paints.
Revive are the first full member of the British Franchise Association in their industry sector.
The Revive! Directors have many years experience in the Smart Repair sector and two of the Directors run their own highly successful Revive! franchises.