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Mike Hanrahan, Maid2Clean Managing Director has announced the appointment of Graeme Pirie as Operations Director within the Franchise Business. Like Head Office, he will be carrying out this role in addition to his own Maid2Clean business, where he has managed to remove himself from the day to day of dealing with 'clients and and cleaners' - something many franchisees aspire to achieve.
Over the past few years, the Maid2Clean business has grown into a very significant operation, and it is continuing to grow. As franchisors, the main aim of Maid2Clean is to provide the best training and support in the industry to all franchisees enabling them to grow their businesses to the level they want as quickly and cost-effectively as possible.
Mike has become very aware that as the business has expanded, he has been less able to provide all the support required to everyone, therefore the timing of this appointment is the right one and is effective immediately. Mike adds that “Our franchisees will already know that Graeme Pirie is Maid2Clean’s most successful franchisee, to date, and that he has demonstrated exceptional managerial and techinical expertise in growing his own business consistently by around 200 Clients per year over the last 4 years.”
Graeme’s main responsibilities will be to provide in depth start up training to new franchisees as well as offering ongoing training and support to existing Maid2Clean businesses. Many of the Maid2Clean franchisees will already know Graeme well, and feel that they will welcome this addition to the head office team and will agree that his appointment to the role will bring significant additional skills and resources to the Franchise business and enable all franchisees to reach their aspirations even quicker.
Graeme Pirie said “I’m very pleased to be part of the Maid2Clean Franchise operation.”
Graeme joined Maid2Clean in Jan 2005 as a Franchisee. Four years on he has a business with over 800 Clients and a turnover exceeding £250,000. This has been achieved simply by doing the same things as everyone else and by constant learning from everyone else in the business. He now wants to share those experiences and help other franchisees reach the levels they aspire to.
Graeme says that “I realise that everyone has different aspirations for their business – some will be happy with the growth and performance they already achieve whist others may appreciate some additional support. Naturally we want to focus our support on those who want to grow their businesses further. There are some initial changes we’re putting in place mainly to simplify some of the activities we do and to enable us to focus our attentions on 'making money'!"
From June 1st Maid2Clean will have streamlined the system whereby franchisees submit their monthly returns and it will has the facility to email their results directly. A copy email will be sent to their own email address so they have a permanent record and can reconcile their accounts easily. Maid2Clean will also restart the NML fund. Initially they envisage using this to pay for remote access software – so that they can assist you remotely without the franchisees having to create and pay for their own remote account. They are also going to fund the website completely, so there will be no need for franchisees to pay for this directly. Optimisation work on the main website will commence shortly and they will also be providing help and advice for any franchisee who wants to do SEO directly on their individual sites.
The especially good news is that Maid2Clean are going to drastically change the “NML Burden”. they know it’s not very welcome (although it is necessary) so rather than add to the monthly fees, for the foreseeable future they are setting it at a standard level of £15 per franchisee per month by mandate which is well below the contractual obligation. It will not be payable by new franchisees in their first 12 months of trading, a separate account will be set up for this and Maid2Clean will inform them of the details shortly. Graeme aims to be able to email all frachisees each month with a summary of the progress they have made – and to share 'good ideas' that have arisen, but the main activity will of course be ongoing support where it’s needed.
Graeme is based in the Midlands so is within reasonable reach of most Maid2Clean franchisees. The franchise model is robust and has proved itself to be a model that can be replicated by almost anyone, anywhere. But the biggest strength is the wide range of skills across the business which Graeme aims to share across the entire network. Graeme adds that “I’d like all maid2Clean franchisees to ask themselves just one question – 'Am I happy with the growth and performance of my business?' If the answer is no, please get in touch!”

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Recommend a friend voucher from Maid2Clean and receive £10 M&S Voucher

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Coming up to the end of our first year MAID2CLEANING it has been amazing. You have to hand it to Elaine you cannot improve on the system, the formula is second none, its 'oldfoolproof' in other words if we can do it, anybody can do it.

28th January 2010
Testimonials from Maid2Clean Franchisees, the UK's No 1 Management cleaning franchise